The welfare of all children within the club is of prime importance to us all. There are codes of conduct laid down by the ASA which all clubs and their members are required to adhere to.

The club has its own welfare officer Hildi Mitchell, who works in conjunction with Head Coach Nigel Carrucan and all other adults involved in the running of the club.

Where groups of children are involved small differences can often be blown out of all proportion and as parents we are all aware of this.

If your child complains to you about another child:- Rather than making an approach to their parent directly, the club prefers that you follow a procedure which usually works well.

Any problems occurring on poolside should first be reported to one of the poolside coaches to try and resolve. The head coach and welfare officer will become involved with any issue that is not immediately settled.

Matters arising outside of club sessions, which may impact on the smooth running of the club, should be reported directly to the Head coach who will attempt to resolve the matter in an informal way with the welfare officer and the parties involved.

Any matter which cannot be immediately resolved to everyone's satisfaction will be recorded on an official incident form which the Head Coach & the welfare officer will report to the Management committee who will decide on what further action is to be taken. This can include taking the matter to the ASA who will then instigate an official investigation.

This is an absolute last resort and we generally find that most problems are best resolved at a local level.

Please read the Club Rules and codes of conduct & equity policy, all shown here.